Do the guard devices need to be online while using the service?

It depends on the specific usage. In any case, the guards need an internet location in the moment at which they login. Once logged in, they can work a 100% offline. In order to demonstrate this, we are showing you 2 examples. In the first one, the guard has a WiFi connection only in the moment of login and the second one is online throughout his entire round.

  • Example 1: Cellphone device without a 3G chip, but with a WiFi connection:
    Step 1: By being connected to a WiFi network, the person on duty can login by entering his username and password.
    Step 2: In a matter of seconds, he receives all the tasks and patrols that he needs to complete.
    Step 3: The person continues to complete his tasks offline for the rest of his shift. All the patrols that he covers, his movement, events and any other information generated will remain stored on the same device.
    Step 4: Finally, when he reconnects to the WiFi network, the system will automatically download all the information collected during that shift. The advantage is that there is no connectivity cost. The disadvantage is that the information is not registered in real time.
  • Example 2: Cellphone device with a 3G chip and a WiFi connection.
    Step 1: The person logs in from any location.
    Step 2: While completing his tasks, all the information is being refreshed in real time. Hence, he can receive tasks on his device. The advantage is that all the information is being registered in real time.
    The disadvantage is that in most cases, a sim card chip is required to have a connection.